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Fukui Office

Overview

Sodick’s central hub for customer support

The Fukui office was established in June 1980 as our core manufacturing center. In 2018, the manufacturing plant was moved to the Kaga Factory.
Today, the office serves as the hub for supporting customers worldwide to ensure confidence in using our machines. We develop, manufacture, and sell equipment and consumables for EDMs and machining centers, resulting in man hour reduction and longer machining time.

Introduction

Customer Support Center

カスタマーサポートセンター

The Center functions as the main hub for customer support.
We have a system that instantly looks up and identifies repair history from customer details, which allows us to assist customer inquiries in a timely manner.
The Center dispatches service personnel when repairs are required. We also provide full support to our overseas distributors, including technical assistance and supplying parts.

Supply Center

サプライセンター

It handles all processes of the sales of EDM, equipment and consumables, from receiving orders to shipping.
Quicker services have become available, enabled by systemizing the processes from managing incoming goods to dispatching and issuing slips.

Application Room

アプリケーションルーム

The Application Room is where performance evaluations are conducted using actual machines.
We are pursuing the most optimal solutions to deliver higher-performance products as we continue to test and evaluate various types of our new and existing consumable products.

Satellite Office

In 2021, we introduced a satellite office as one of our work style reforms.
It can be used as a second office for the Kaga Factory employees and other employees on a business trip to the Hokuriku region, can also be used as a temporary office in the event of natural disasters.

Profile

Fukui Office
Address / Tel 78, Nagaya, Sakai-cho, Sakai City, Fukui, 919-0598 Japan
TEL:+81-776-66-8877
Number of employees About 60
Land size 9,700 m2