Privacy Policy
If you are a resident of the EEA, please review our Privacy Policy here.

Sodick Co., Ltd. (hereinafter called “the Company”) considers it its important responsibility to respect customers' privacy and protect their personal information carefully. The Company will comply with the Act on the Protection of Personal Information (Act No. 57 of 2003, hereinafter called “the APPI”), other laws and regulations, the guidelines of the Personal Information Protection Committee and other guidelines, as well as will take the following actions to ensure the proper handling of personal information.

Name and Address of the Company, and Name of its Representative

Sodick Co.,Ltd.
3-12-1, Nakamachidai, Tsuzuki-ku, Yokohama, Kanagawa, 224-8522 Japan
Kenichi Furukawa, President and Representative Director

Definition of Personal Information

Personal information handled by the Company means information about individuals, such as the following：

• Name, address, e-mail address, access log, date of birth, telephone number, place of employment (department, title, job type)
• Information about the products of the Company which customers are using, details of customers’ inquiries and customers’ requests for services, information about customers’ seminar participation, etc.
• Other information that can be used to identify an individual by images, etc.

Collection and Use of Personal Information

The Company may collect personal information that can be used to identify individual through your use of this website or filling out inquiry forms.
The Company may also collect personal information through its exhibitions, seminars, questionnaires, or sales activities, or your inquiries to the Company.
When collecting such personal information, the Company will do so only to the extent necessary, based on the principle that the customers provide the information voluntarily.
When collecting personal information, the Company will publicly announce or notify (including public announcement through this Privacy Policy) the purpose of use, and when collecting personal information directly from the customers in a contract or other document (including electromagnetic records), the Company will clearly state the purpose of use in advance and use legal and fair means to collect the information.
If you do not wish to provide your personal information, you may refuse to provide it of your own volition.
However, in this case, you may not be able to use the services on this website or any of services of the Company.
The Company will use personal information appropriately within the scope necessary to achieve the purpose of use.

Purpose of Use of Personal Information

The Company will use your personal information for the following purposes. The Company will not use your personal information without your prior consent for any other purposes than the following legitimate purposes.

• To respond to your inquiries and requests
• To process and deliver your orders including:
  • Management of payments, fees and charges
  • Collection of account receivables
• To manage your relationship with the Company (including notifying you about changes to terms and conditions or privacy policy of the Company)
• To administer and protect the Company and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and data hosting)
• To make suggestions and recommendations to customers regarding products or events that may be of interest to them
• To use data analysis to improve the Company’s website, products and services, marketing, and customer relationships

Management of Personal Information

The Company takes necessary and appropriate security control measures for the management of personal information to prevent loss or damage of personal information obtained from you.
In addition, strict security measures are taken to prevent the information from being leaked to any third parties or tampered with by any outside parties.
When the Company asks you to provide their personal information through this website, the Company use SSL (Secure Sockets Layer) or equivalent methods to ensure security in case of unauthorized access by any third parties.
The Company strives to educate and enlighten employees and other personnel who handle personal information on the proper handling of personal information.
The Company has established specific security control measures for personal information in a separate "Personal Information Handling Regulations", the main contents of which are as follows:

• Establishment a privacy policy
  • In order to ensure the proper handling of personal information, the Company have established this Privacy Policy regarding "compliance with relevant laws and guidelines," "contact information for questions and complaints," etc.
• Establishment of discipline in the handling of personal information
  • For each stage of collection, use, storage, provision, deletion/disposal, etc., "Personal Information Handling Regulations" have been established regarding handling methods, responsible persons/persons in charge, and their duties.
• Organizational security management measures
  • In addition to appointing a person responsible for the handling of personal information, the Company clarifies the employees and other personnel who handle personal information and the scope of personal information handled by such employees or other personnel, and establishes a system for reporting to the person responsible for handling personal information in the event that a fact or indication of a violation of the APPI or Personal Information Handling Regulations is detected.
  • The Company conducts periodic self-inspections of the status of personal information handling, as well as audits by other departments and outside parties.
• Human security management measures
  • Regular training is provided to employees and other personnel on points to keep in mind regarding the handling of personal information.
  • Confidentiality regarding personal information is included in the employment regulations.
• Physical security management measures
  • In areas where personal information is handled, the Company controls the entry and exit of employees and other personnel, restricts the equipment they may bring in, and implements measures to prevent unauthorized persons from accessing to personal information.
  • Measures are taken to prevent theft or loss of equipment, electronic media, and documents that handle personal information, and measures are implemented to ensure that personal information is not easily revealed when such equipment, electronic media, etc. are carried, including within the business sites.
• Technical security management measures
  • Access control is implemented to limit the scope of persons in charge and the personal information databases handled.
  • Measures are taken to protect information systems that handle personal information from unauthorized external access or unauthorized software.
• Outsourcing the handling of personal information in foreign countries
  • When providing personal information to any third party located in a foreign country, the Company will obtain consent in advance to allow the provision of such information to the third party in the foreign country, and will also provide the name of the foreign country, information on the system for the protection of personal information in the foreign country obtained by appropriate and reasonable means, and information on the measures taken by the third party to protect personal information in advance.

Provision of Personal Information to Third Parties

The Company will not provide personal information collected from you to any third parties, except in the following cases:

• Provision based on your consent
• Provision in accordance with laws, codes, ordinances, cabinet orders, or other regulations
• Provision to accommodate the necessity to protect life, body, or property and it is difficult to obtain your consent
• Provision for the cooperation with a national agency, a local government, or an individual or entity entrusted by either of the foregoing in the performance of their duties under laws or regulations
• Provision to accommodate the necessary for improving public health or promoting the sound growth of children and it is difficult to obtain your consent
• Disclosure of information in a manner that the individual cannot be identified (e.g., statistical data)
• Disclosure and sharing between the Company and its subsidiaries, or between its subsidiaries to the extent necessary to carry out the purpose of use
• Disclosure or provision of information to partner companies or subcontractors to the extent necessary to achieve the purpose of use
  (In this case, the Company will enter into a contract regarding the handling of personal information and supervise the appropriate management of personal information when disclosing or providing such information.)
• In case of joint use
  (In this case, the Company will notify you in advance of the scope of joint users and other specified matters, or publicly announce such matters on this website.)

Procedures for Disclosure, Correction, and Deletion of Personal Information

In accordance with the APPI, if a customer request disclosure, correction, deletion, etc. of personal information held by the Company, the Company will respond appropriately within a reasonable period of time and to a reasonable extent, according to prescribed procedures, after confirming that the request is made by the customer or a legitimate representative of the customer.
Please submit your request regarding your personal information by using the inquiry form provided on this website.
Please note in advance that the Company cannot accommodate to requests in the following cases:

• If the Company is unable to verify the identity of the person in question or his/her legitimate representative
• If the request does not fall under the category of personal information held by the Company
• If the disclosure of personal information held by the Company may cause significant hindrance to the proper conduct of the Company’s business
• If it is against the laws and regulations to disclose personal information held by the Company
• If there is a request for deletion or suspension of use of personal information held by the Company, even though no procedural violation (such as use for purposes other than the intended use, acquisition, or provision to a third party for reasons other than those expressly stated) has been found.

Contact Window

If you have any questions or complaints regarding the Company’s handling of personal information, please send them to us using the inquiry form provided on this website.

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Revisions to this Privacy Policy

Please check this Privacy Policy periodically as it may be revised based on necessity to reflect changes in the Company’s services or changes in online technology.

Dated 1st April 2022